Support
at John XXIII College
SUPPORT AT JOHN XXIII COLLEGE
GENERAL ENQUIRIES AND HELPDESK
For general enquiries and administrative matters, please contact College Administration. For technical assistance, the College Helpdesk is the first point of contact.
College Administration:
Send your request to jtc@johnxxiii.edu.au or phone (08) 9383 0400.
IT Helpdesk:
Send your request to ithelpdesk@johnxxiii.edu.au, including your name, student code (if applicable), and a brief description of your enquiry or phone (08) 9383 0447.
Student Support
Wellbeing, Learning & Financial Support
EMERGENCY ASSISTANCE
In the event of an emergency on campus, contact College Administration immediately on (08) 9383 0400, or alert the nearest staff member.
For after-hours emergencies, call (08) 9248 0222 and quote site ID S 56688.
Where there is any threat to life or property, always call 000 first.
STUDENT WELLBEING AND COUNSELLING
Our team of psychologists and counsellors provide confidential, professional support across a range of needs.
Families or staff with concerns about a student's wellbeing should contact the relevant Assistant Deputy Principal (ADP) or Head of Primary, who will refer to the College psychologist or counsellor. Students may also make an appointment directly, by email or in person.
LEARNING SUPPORT AND INCLUSION
John XXIII College is committed to nurturing the potential of every student through a holistic, inclusive approach with equitable access to genuine opportunities for academic growth.
Primary Literacy and Numeracy
The Primary Literacy and Numeracy Program provides targeted support for students who need additional help. Small-group intervention programs focus on targeted instruction in phonics, spelling, reading, writing, and numeracy skills.
Secondary Learning Enrichment
The Learning Enrichment Team supports Secondary students with specific learning needs. Literacy and numeracy support is provided to students on an individual basis, in small groups and in mainstream classes. Additional support in the areas of executive functioning, organisation and time management is provided by experienced educators and Education Assistants. The Learning Enrichment Team works in close partnership with parents, College staff and external networks to ensure that students are well cared for in support of their learning.
Mary Ward Support
The Mary Ward Primary and Secondary programs welcome students with physical and intellectual disabilities, providing them with individualised learning programs and opportunities to engage in mainstream learning. Supported by dedicated teams of specialist teachers and Education Assistants in safe and nurturing environments, students develop academic, social and life skills. This inclusive approach also provides students with opportunities to engage with their broader peers through College and community events.
Gifted and Talented Extension
Students requiring academic extension benefit from in-class extension activities with advanced content, higher-order thinking and problem-solving tasks, independent research and inquiry projects, and peer mentoring opportunities through the Primary Gifted and Talented Program and Secondary Magis Program.
TRANSITIONS AND PATHWAYS
New Students
The transition of new students to the College assists in developing a sense of belonging, confidence, and readiness to engage in their new community. Supports include orientation activities with peer buddies and pastoral support from staff.
Years 10 to 12 Pathways
Our Pathways and Transition team works with Secondary students to identify their strengths, explore future pathways, and make informed decisions about their future. Students in Years 10 to 12 benefit from goal-setting, course counselling, and career advice, as well as access to tertiary and vocational opportunities.
RONCALLI CARE
Roncalli Care supports College families experiencing hardship, illness, loss or other significant challenges, offering practical help through rostered meal deliveries. Coordinated by parent volunteers, this valuable service provides community support in times of need.
FINANCIAL ASSISTANCE
Support options are available to families experiencing financial difficulty.
Foundation Bursaries
The John XXIII College Foundation Bursary provides full or partial tuition fee support for students who may not otherwise be able to attend due to financial constraints. The bursary is open to current and prospective families, with priority given to those experiencing genuine financial hardship.
Fee Assistance
Families experiencing difficulty meeting tuition fee charges are encouraged to apply for financial assistance – eligibility criteria apply. The Foundation also offers short-term respite bursaries to assist families managing unexpected financial challenges.
